Safe elevator operation is a shared responsibility between the equipment, service provider, building management and users. The exact safety requirements depend on the installed system and applicable regulations.
Keep maintenance scheduled
Use a planned maintenance arrangement appropriate to the lift and its usage. Keep records of inspections, faults, repairs and parts replaced.
Do not bypass safety devices
Users and unqualified personnel should not bypass interlocks, safety circuits or other protective systems. If a lift behaves abnormally, it should be taken out of service according to the responsible service procedure and assessed by qualified personnel.
Educate occupants
Building users should know the normal operating instructions, emergency communication method and basic rules such as keeping clear of closing doors and reporting faults promptly.
Frequently asked questions
What should building management do when a lift behaves unusually?
Follow the building’s lift safety procedure, restrict use if required and contact the responsible qualified service provider for assessment. Do not attempt internal repairs.
Should elevator maintenance records be kept?
Yes. Service and fault records are useful for tracking the condition of the system and planning repairs or modernization.
